- Alternative Apparel®
- Bella® + Canvas®
- Charles River®
- Cutter & Buck®
- Eddie Bauer®
- High Sierra®
- Kenneth Cole®
- New Era®
- Paper Mate®
- The North Face®
- Under Armour®
Here are some frequently asked questions and answers to make your ordering experience as smooth and easy as possible. We want to make life easier for you -- artwork doesn't have to be difficult.
How do I supply artwork for my order?
Where can I get these files?
What if I can't get the right kind of file for you?
Can you create new, original artwork for me?
If you are looking for text only, pick from our list of standard fonts. If you don't see a font that you like, just describe what you want and we'll try to locate it for you.
Are there any types of art do you know won't work right off the bat?
Any Microsoft products (Word, Excel, Power Point, Publisher.)
Website graphics (GIF, JPG, BMP)
Photo editing software (Print Shop Pro, Paint Shop Pro, Digital Image Pro, Picture It!, PhotoImpact, etc.)
How small can the text be in my artwork?
It may often be necessary to modify or remove text entirely for small imprint areas. Our artists will review your design and suggest any changes needed to ensure that your text prints legibly.
Do you charge for art and design services?
Art requiring more than a 1/2 hour is billed @ $50/hour. We will let you know of art costs (if any) you will incur once our design team has reviewed your file.
Will I see an art proof before my order goes to print?
To whom should I send artwork for my order?
How long will you keep my art on file?
What if I want a specific color match imprinted?
If you do not have a specific color for your logo, there are "stock" imprint colors available for each product. There is no additional charge for printing your artwork using these standard colors.
What does the C or U mean next to colors?
For most promotional products, we use the (c) coated colors.
Do you guys guarantee an exact color match?
Artwork should never get in the way of your marketing and promotion efforts. Let us help you make your promotion a success!